Today, companies of all sizes are facing challenges. Hiring difficulties mean many businesses are operating without all of their talents. As a result, managing employee performance is essential, ensuring the workforce hits productivity targets even when short-staffed.
In many cases, managing performance requires a strategic approach. By tracking the right employee metrics, companies often have an easier time staying on top of productivity. If you’re wondering which metrics matter, here are a few worth measuring.
Employee Metrics Worth Measuring
Engagement
When it comes to productivity, employee engagement is a significant factor. Engaged workers are often more efficient and diligent than their counterparts. Additionally, job satisfaction is typically higher among employees who feel engaged at work, making them happier. Since happy workers are less likely to seek out opportunities elsewhere, engagement doesn’t just impact productivity; it affects retention, too.
Overall, monitoring employee engagement is a must for any company. Along with gaining insights about worker sentiment, it helps you identify potential issues before they harm your workplace or culture. It also creates opportunities for action, allowing you to address engagement issues to create a more productive and happier environment.
Well-being
While an engaged workforce is traditionally happier, that doesn’t mean companies should assume that their employees aren’t experiencing any struggles simply because they’re engaged at work. Instead, employers should make an effort to monitor well-being, too.
By making well-being a priority and actively tracking employee sentiment in that arena, companies have a chance to create a more robust culture and a more supportive environment. Plus, they can support the health of their workforce on multiple levels, ensuring employees remain healthy physically, mentally, and emotionally.
Outcomes
While many companies focus on productivity, it’s essential to understand that a hard-working workforce may not generate the results a company is after. For example, inefficient processes may keep employees busy, but they don’t generate the results employers want to see.
Since productivity doesn’t inherently mean exceptional results, companies need to track outcomes along with engagement. By focusing on results instead of effort, businesses can determine if process improvements may be necessary. As a result, it creates opportunities to boost operational efficiency, ensuring that time spent on tasks is genuinely worthwhile.
How to Monitor the Employee Metrics
How your company should monitor the employee metrics above may depend on several factors. For outcomes, you’ll need to choose KPIs that align with your company’s operations and goals. As a result, what needs tracking may vary from one employer to the next.
For engagement and well-being, you’ll usually need a combination of related KPIs and data gathered directly from your workforce. In some cases, anonymous surveys are a solid starting point. However, it’s also wise to discuss both matters with employees, creating a safe space where workers can express their perspectives openly.
Ultimately, you’ll have an easier time monitoring employee sentiment and workforce effectiveness with a multi-faceted approach. If you’d like to learn more about employee metrics worth measuring, the team at The Advance Group wants to hear from you. Contact us today.